Straight answers, including the unflattering ones

No. Your résumé’s lines are your own records, compiled, not generated; the one exception is an executive résumé’s opening summary, and only if you ask for it. Where AI drafts a document for you, it works only from the experiences you choose, and any figure it states that is not in what it was given is shown to you before you keep it. If your evidence is thin, you get a shorter document and a list of what to go document, not a padded one. That is a deliberate constraint, explained in full in how this differs from a résumé builder.

Yes. Alongside the software there are résumé and career services, done with you: a real person interviews you about your work, asks the follow-up questions that surface what you have not written down, and writes your record and documents with you. You approve every line before it enters your record, and each package includes months of Standing Proof, so the record stays yours afterward. It starts with a free 20-minute call to work out which package fits, or whether the software on its own is the better answer. See the services.

No. The entire method works with a printed job description, two highlighters, and paper, and the whitepaper is free to read with no signup. The software exists to make the habit easier to keep, not to make the method possible.

Capturing one experience properly takes about five minutes. Working a single job posting through the full method, the first time, takes an hour or two, because you are building the evidence base at the same time. Subsequent postings are considerably faster, since the evidence is already there.

No honest product can promise that, and we will not. There is no single applicant tracking system, no universal score, and any number presented as your ATS score is invented by the tool showing it to you. What is true: every document exported here uses conservative structures that parse well, and you can verify that yourself by opening one and selecting the text. The designs page lists exactly what those structures are.

The whole method and room for 30 documented experiences, plus 4 postings a month read with AI, then mapped and defended with AI once you have 5 experiences, and 2 résumé designs. Reading a posting, decomposing it, mapping evidence, writing, verifying, and exporting to PDF, Word, or plain text are included on every plan, including the free one. No card is required to start. The AI that reads your library switches on once you have five experiences, and a résumé import, an AI read of a current role, or the interviewer’s “did I mention anything else?” counts toward the month’s postings.

No, on any plan, including the free one. Your résumé downloads as Word, PDF or plain text, built fresh from your record each time, with nothing added to the page. The cover letter and every document you keep download as Word or PDF; the interview preparation sheet is a page you copy or print.

Starter keeps 30 documented experiences. Every paid plan keeps up to 1,500, the same on each: it is a fair-use ceiling against a runaway import, not something we sell by the tier. At the ceiling, the way to add an experience is to delete one you no longer need. Nothing you already keep is removed if that number changes.

Yes, on any paid plan. You pay for 10 months and get 12: Early Career is $90/yr, Professional $290/yr ($24.17/mo billed yearly), and Executive $590/yr. Choose the cadence on the plan page inside your account: each plan offers a monthly and a yearly button, so nothing is charged at a cadence you did not press. If you cancel a yearly plan it runs to the end of the year you have paid for, and then moves back to the free plan with your record intact.

Yes, on any paid plan: Early Career is $24/quarter, Professional $79/quarter ($26.33/mo billed every three months), and Executive $159/quarter. It is charged every three months from the day you subscribe, not by the calendar quarter. Choose it on the plan page inside your account, beside the monthly and yearly buttons. If you cancel, the plan runs to the end of the three months you have paid for, and then moves back to the free plan with your record intact.

Each paid plan includes a monthly AI allowance. If you need more before it resets, you can add half your plan’s allowance for the rest of the month from Settings: $3 on Early Career, $7 on Professional and $22 on Executive. It is a one-time purchase, not a subscription: it does not renew, it expires when your allowance resets at the start of the next month, and it is non-refundable. Starter has no top-up; its way to more AI is a paid plan. Running out of AI never locks the method: every step can still be done by hand. If the AI is unavailable rather than used up, the same holds: you can have a posting read by rule, your experiences are matched to it by their words, and the page says that is what you got.

An assistant that reads across every role you have looked at, not one at a time, and tells you what keeps coming up. It works from the requirements you have already pulled out of those postings and from how your own evidence was found to meet them, so it can say that eleven of the roles on your board ask for something, that your record answers six of them, and that four have never been looked at. That pattern is not visible from inside any single opportunity, which is the only reason it exists. It does not tell you what to do about it: it shows you what is there and asks you a question, because which of those things matters is yours to decide and you know things about your situation that your record does not. It comes with Professional and Executive.

The one assistant that will tell you what it would do. The Coach shows you what recurs and leaves the decision with you; the Advisor reads a summary of your record (the title, measure and level of up to thirty experiences), every role you have aimed at and a line on your board readiness, works one situation through with you, and then proposes a step. What keeps that honest is that a step has to follow from a gap you classified yourself: if you marked something as a gap in how your record reads, it can only propose rewriting what is already there, and if you marked it as something you genuinely have not done, it can only propose going and doing it, never claiming it. A step that does not match what you recorded is discarded before you see it. Nothing is filed unless you agree to it, an agreed step goes into your own Growth Ledger where you can edit or delete it, and it is one press to undo. It comes with Executive.

Four, and each plan adds one. Every plan including the free one has the interviewer, which asks you about a piece of work and turns what you say into a record. It quotes your figures rather than composing them, and returns nothing where you said nothing. The paid plans add the Librarian, which answers questions from your own record and names the records it drew on. Professional and Executive add the Coach, which reads across every role you have looked at and shows you what recurs. Executive adds the Advisor, which reads a summary of your record and your roles together and works one situation with you. They share one rule: they answer from what you have written down, they say so plainly when it does not cover something, and none of them writes an achievement you did not record. The assistant on this website is a fifth and a different thing: it answers visitors from these published pages and has no access to anybody’s record.

An assistant that reads what you have written down and answers from it, and from nothing else: for each experience, its title, your role, the employer, the situation, what you did, its scale, its result and how you measured it, but not the rest (methods, tools, tags, notes). Ask what you have recorded about operations, or governance, or a skill you are about to be interviewed on, and it answers in your own evidence and names the records it drew on, so you can check it rather than trust it. When your record does not cover something it says so, which is the useful answer too: that is the record telling you where the evidence is not there yet. It reads only your own records, never anybody else’s, it keeps nothing you ask, and you can stop it reading any record from the answer itself. It comes with the paid plans. The free plan keeps the whole method and everything you capture.

No. There is no countdown, and nothing converts on a date. You are never charged without choosing a paid plan yourself. If you never upgrade, nothing happens.

A paid plan renews at the cadence you chose, each month, every three months or each year, until you cancel it. You cancel from your own account settings, which open the billing portal directly. No phone call, no chat queue, no retention script. Cancelling leaves your evidence intact and moves you back to the free plan.

You never pay twice for the same month. If you already subscribe and the code or gift covers the plan you pay for, redeeming it moves your subscription’s next charge to the day it ends, and the days you had already paid for are added after it. If your plan is above the code’s or the gift’s, your subscription carries on as it was, and if you end it early you keep that plan until the code or gift runs out. And if you hold one and want to subscribe, you can: billing starts when it ends.

You do not wait. Once your subscription is set to end, you can delete your account from Settings straight away; only a subscription still retrying a failed card has to be settled first. Every email we send (the digest, the 1:1 sheet and the newsletter) has a one-click unsubscribe.

Nothing is deleted, on any plan. Hold more experiences than your plan stores and the ones you have touched least recently freeze: still there, still readable, still yours to export, but not editable and not available as the source for a new match or document. Delete an experience you no longer need and the most recently touched frozen one comes back; move up a plan and they all come back at once. A résumé design you used stays on the résumés and documents already made with it. You can export everything at any time, on any plan.

You do. It is your career history. You can export the complete record as a single file whenever you want, and delete it outright from Settings, which destroys everything you entered, permanently. Your sign-in address is kept afterwards so a free grant cannot be claimed repeatedly by deleting and signing up again, and we will remove that too if you ask. See data and trust for the specifics.

No. Your evidence is used to serve your own requests and nothing else. It is not sold, and it is not offered to anyone as training data.

Yes, and it was designed for it. The method is published free and unabridged, so anyone can teach from it; there is a printed participant workbook, and class codes that grant a cohort full access without anyone entering a card. See for workforce programs.

Every core exercise is done by hand in the workbook first. The software holds what they wrote afterward; it is not required during the session, and nobody has to be technical to complete the class.